Blue screen error 0XC00002E2 on a Windows domain controller after a Windows update.

You may experience a blue screen error 0XC00002E2 on a Windows domain controller after a Windows update.


When the server reboots select Troubleshoot


Then Startup Settings


Then click Reboot



At the prompt select Directory Services Repair Mode



When the server reboots login using the Active Directory restore mode password.


From a command prompt enter

  • ntdsutil
  • activate instance ntds
  • files
  • integrity

This may display information similar to the following

Could not initialize the Jet engine: Jet Error -501.
Failed to open DIT for AD DS/LDS instance NTDS. Error -2147418113.

This indicates that the NTDS database is corrupt.





Then enter the following at the same prompt to view information on the NTDS files.
  • info



To resolve the issue from a command prompt enter the following

** WARNING ** ensure you have a full system backup before proceeding.

del c:\windows\ntds\*.log


Reboot the server.


 While you're here -
Why not check out our Windows Server Documentation and Audit Tool?








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