CRITICAL Microsoft Azure Bug - unexpected charges on deleted resources

We've recently been working on latest Azure agent for our network documentation tool XIA Configuration Server.

We have multiple Azure environments including production, development and test one of which is a small Microsoft Partner Network tenant which includes Microsoft Action Pack credits for Azure.

As part of the testing we created multiple resource types in the tenant including a Key Vault Managed HSM. 

The resource was expensive so was deleted when testing was complete.


Unfortunately there seems to be a critical bug in Azure (perhaps related to the HSM module only), whereby we're seeing hundreds of £ of charges accumulating a few hours.


The issue was reported to Microsoft who acknowledge there may be an issue but refused to resolve the issue or even look into it until a credit card is assigned to the subscription and the spending limit removed.

We refused to assign a corporate card to the subscription on the grounds that exposes to to unlimited financial risk from this bug and told Microsoft to just add credits in the backend if they needed to. They said they didn't have the ability to do that and kept demanding a credit card and no limit to be assigned to it.

Luckily for us this is just an MPN subscription account with a credit cap on it so it just means we have lost the use of our MPN environment as the credits expire almost instantly every month as they are refreshed.

There is something seriously wrong in Azure that could be exposing customers to some serious financial risk.


If you've experienced problems with Azure like this feel free to comment below.

Comments

Post a Comment

Popular posts from this blog

Windows Server 2016, 2019, 2022, Windows 10 and Windows 11: Date and time "Some settings are managed by your organization".

Image
When you're using the new "Modern" date and time settings in Windows Server 2016, 2019, 2022, Windows 10 and Windows 11 you may find that you can't set the correct date and time and the value "Some settings are managed by your organization". - While you're here - Why not check out our Windows Server Documentation and Audit Tool? The simplest way around this is to go back to the proper control panel using Start, Run, "Control.exe" and searching for "Set the date".  Within here you can set the date and time manually as required If you try and click the Change time zone button you may again get access denied... To resolve this open an elevated command prompt by right clicking the command prompt and selecting Run as Administrator  From there run the command rundll32.exe shell32.dll,Control_RunDLL timedate.cpl This will open the Data and Time control panel app elevated as an Administrator.
Read more

TFTPD32 or TFTPD64 reports Bind error 10013 An attempt was made to access a socket in a way forbidden by its access permissions.

Image
When you start the trivial FTP (TFTP) server application TFTPD32 or TDTPD64 you may see the following error Bind error 10013 An attempt was made to access a socket in a way forbidden by its access permissions. This can be because another application is using this port. The easiest way to check if (and which) application is using the port is as administrator run an elevated command prompt and enter netstat -anb > ports.txt Then open ports.txt in Notepad and search for :69, you'll quickly be able to see the process using the required port - While you're here - Why not check out our Windows Server Documentation and Audit Tool?
Read more

Windows Server 2019 desktop icons such as My Computer, Windows cannot access the specified device, path, or file.

Image
In Windows Server 2019 you may notice that the desktop icons such as My Computer are missing, however when you goto Personalization > Themes > Desktop icon settings You see the error Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item. The quickest way to resolve this is to ignore the modern UI and desk.cpl ,5 From here you can easily add the My Computer icon - While you're here - Why not check out our Windows Server Documentation and Audit Tool?
Read more