When AirBnb tells you hosts can evict you because you've made a complaint

We recently rented a property in Perth, Australia which the host has said was "a quiet street all professional occupants" unfortunately the property is in a very obnoxious area and the build quality of the property is poor with thin single paned windows.

It is impossible to read, relax, or sleep when the neighbours are like this.
Turn the volume up to maximum and this is a reasonable approximation of what it was like.

https://www.youtube.com/watch?v=uAAlmj2yJW0



In addition the property had a damaged storm blind which was smashing against the window which we had to get someone to tie up.

Once that was sorted different neighbours were having a screaming match outside of their property and I was forced to go and confront them, they were so drunk they didn't even realise who was shouting at them.

Two nights later a different property again had a party screaming how they were going to "annoy all of the neighbours".

Turn the volume up to maximum and this is a reasonable approximation of what it was like.

https://www.youtube.com/watch?v=NFneeuPMhJE&feature=youtu.be

 Suffice to say we asked the AirBnb host given the problems if they wouldn't mind refunding us the remaining money so we can find somewhere more appropriate.

The property management company Stella Park Property Group spoke to the property owner and on Friday offered us $1,500 and asked us to leave the property by Monday. 

That is $1,120 less than the amount remaining on the property. So a MISERABLE couple of weeks, and then you're left even more than $1,000 out of pocket through no fault of our own.

 I emailed back and said that we wanted the remaining value of the rental or we'd stay, but got no replied and so emailed AirBnb and asked to confirm that the host cannot terminate our rental on Monday.
 

The response was frankly terrifying. YES AirBnb can evict you for complaining.



I promptly drafted an email to our lawyers about this, and to AirBnB to say we were getting legal advice. They quickly changed their response and said that yes of course it would be illegal to do this.

So now thouroughly stressed out about AirBnb's talk of illegal eviction, an email to our lawyers that will probably cost be ££ for their time to reply saying that of course AirBnb's statement is illegal we settle in for a night of another group of neighbours screaming about

Women being fat b****ches and f***** c****ts. 


I didn't get that on camera, but you can see the noise from the front bedroom.


Turn the volume up to maximum and this is a reasonable approximation of what it was like.

https://www.youtube.com/watch?v=AHqCDXZUcRY



We are still waiting on a response from AirBnb or the host to resolve this.

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