Data roaming doesn't work with EE in Costa Rica

If you are using your EE mobile in Costa Rica you may find that you do not get an E, 3G or 4G symbol though your phone connects to the Kolbi ICE network.

Calling EE technical support is an issue as they'll run through standard troubleshooting. There is only one solution.

EE DOES NOT SUPPORT DATA ROAMING IN COSTA RICA.

Solution
You must call EE and demand that they unlock your phone and purchase a local SIM card and pay as you go data. It can take upto 72 hours to unlock your phone (it really takes on a few hours if you put them under pressure).

You can then purchase a Kolbi ICE (the local provider) SIM card and install it in your phone.

Please note that

  • You'll have a new number
  • WhatsApp will work with as perviously as long as you tell it to use your old number when you start the app

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