Data roaming doesn't work abroad with EE

If you're abroad with EE and you find that data roaming doesn't work you can try one of the following on your iPhone

  • Goto Settings > General > About and check your Carrier Version. If you update your iOS to the latest version you'll get a new carrier update if one is available.
  • Goto Settings > Mobile Data and check that Mobile Data and Roaming is enabled.


  • Login to the My EE web site and goto devices, you can see these checkboxes.
    • If roaming abroad is disabled nothing will work.
    • If call abroad and premium rate is unchecked then you can't call back home from abroad. This should be abled for business but isn't. You'll notice that you can't change the check yourself. You have to call EE.


  • Goto Settings > General > Reset > Reset Network Settings. WARNING this will reset your Wifi settings too and you'll lose things like your Wifi passwords. It's a good idea to do a phone backup before doing this.

  • Check with EE to see if the country you are roaming to supports roaming data. I was roaming in Costa Rica and EE does not support data roaming here. You must call EE and demand they unlock your phone so that you can buy and install a local SIM card from the country you are in.


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