Wednesday, 13 May 2015

Citrix XenDesktop or XenApp reports "Incorrect Domain" when using Citrix Receiver Web

We've recently been investing support for our Citrix Documentation and Audit Tool and had a problem with Citrix Receiver Web where the user is provided with the error message "Incorrect Domain" when they try to logon using the Username and Password authentication system and they enter a domain in the username field of the form.


 


This error is caused by the domain not being trusted.

Simply open the Citrix StoreFront console, goto authentication, select Username and Password and click Trusted Domains.

You can then enter the name of the domain you wish to trust.



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