Thursday, 16 January 2014

The wizard was interrupted before VMware Tools could be completely installed.

I've recently come across a problem installing VMware tools using VMware workstation. The tools did not complete an upgrade correctly due to the virtual machines having to be force powered off.

Subsequently you receive the error message

Installation Wizard Completed
The wizard was interrupted before VMware Tools could be completely installed.



















The error dialog shows overlapping text so you can't read the message correctly and requests that you click buttons that do not exist on the form.

Having read several posts I couldn't find anything that worked

Backup and remove the following registry key
[HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware Tools]

Remove any existing VMware services using the command
sc delete servicename

IMPORTANT: Logon as another user account with administrator rights, you will be prompted with the following warning. You can then rollback the installation and continue with a fresh install.














2 comments:

  1. Thanks a lot for this post! "Logon as another user account..." was the point that solved my problem!

    ReplyDelete