Friday, 18 November 2011

Outlook 2010 crashes on exit

I was recently asked to help with an issue in a school running Office 2010 locked down by Group Policy.

Every single time that Outlook was launched as a user and then exited / closed from the close button, file exit etc. the application crashed.

After looking into the antivirus, all the plugins etc the following Group Policy setting was found to be causing the issue.

User Configuration GPOMicrosoft Outlook 2010/Disable Items in User Interface/Predefined/Disable Quick Steps Gallery

Hopefully this may help someone

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